> For the complete documentation index, see [llms.txt](https://docs.belevensoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.belevensoftware.com/broker-bxi-application/user-manual/authentication.md).

# Authentication

#### Authentication Overview

Authentication is a crucial aspect of using the BXI - Broker software, ensuring that only authorized personnel can access the system and manage passenger bookings. This section will guide you through the authentication process, highlighting the roles and responsibilities of the BXI administrator in managing user credentials.

#### Role of the BXI Administrator

The BXI administrator is responsible for providing and managing authentication credentials for all users. This includes:

* Issuing initial usernames and passwords.
* Handling password changes.
* Managing password recovery requests.

#### Logging In

To access the BXI - Broker software, follow these steps:

1. **Open the Login Page:**
   * Navigate to the BXI - Broker login page using your web browser.
2. **Enter Your Credentials:**
   * In the designated fields, enter your assigned username and password. These credentials should have been provided to you by the BXI administrator.
3. **Submit Your Credentials:**
   * Click the "Login" button to submit your credentials for authentication.
4. **Successful Login:**
   * If the entered credentials are correct, you will be granted access to the BXI - Broker software and redirected to the main dashboard.

#### Managing Passwords

All password-related tasks, including changes and recovery, must be coordinated with the BXI administrator.

**Changing Your Password**

If you need to change your password for security reasons or personal preference, contact the BXI administrator with your request. The administrator will handle the process and provide you with a new password.

**Recovering a Forgotten Password**

In case you forget your password, you must reach out to the BXI administrator for assistance. The administrator will verify your identity and facilitate the password recovery process, ensuring that you regain access to the BXI - Broker software promptly.

#### Security Best Practices

To maintain the security and integrity of the BXI - Broker system, adhere to the following best practices:

* Keep your username and password confidential.
* Avoid sharing your credentials with others.
* Regularly update your password as recommended by the BXI administrator.
* Immediately report any suspicious activity or potential security breaches to the BXI administrator.

By following these guidelines, you can help ensure a secure and efficient user experience with the BXI - Broker software.


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